These Terms and Conditions govern your use of the zh99 platform, including all casino games, sports betting services, account management, and payment processing available at zh99.bio. Please read them carefully before using any zh99 service.
This summary is provided for convenience only and does not replace the full legal text below. All users are required to read and accept the complete Terms and Conditions.
zh99 is strictly available to individuals who are 21 years of age or older. Age verification is mandatory during registration and zh99 reserves the right to request documentary proof at any time. Accounts belonging to underage users are closed immediately.
All deposits and withdrawals on zh99 are processed in Pakistani Rupees (PKR). Supported payment methods include JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. No hidden conversion fees apply to PKR-denominated transactions on the platform.
Each individual may hold only one active zh99 account. Duplicate accounts, multi-accounting, and shared accounts are strictly prohibited. zh99 uses identity verification technology to detect and close duplicate registrations, with balances forfeited in confirmed cases.
All bonuses and promotional offers are subject to wagering requirements and specific terms communicated at the time of each promotion. Bonuses must be wagered the required number of times before any associated winnings may be withdrawn.
All games on zh99 use certified random number generation. zh99 prohibits the use of automated tools, bots, or any software designed to gain an unfair advantage. Any detected manipulation of game outcomes results in immediate account closure and forfeiture of funds.
zh99 provides deposit limits, session time controls, cooling-off periods, and self-exclusion options to all registered users. These tools are available in your account settings at all times. zh99 is committed to preventing problem gambling among Pakistani players.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and zh99 ("zh99", "we", "us", "our"), the operator of the online gaming platform accessible at https://zh99.bio and all associated subdomains and mobile interfaces.
By completing the registration process, accessing your zh99 account, placing a bet, playing any game, or making any deposit or withdrawal, you confirm that you have read these Terms in full and agree to be bound by them. You further confirm that you are of legal gaming age in your jurisdiction and that your use of zh99 is lawful under the laws applicable to you.
zh99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, registered users will be notified via the email address associated with their account or through a prominent notice on the platform. Continued use of zh99 following such notification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Access to zh99 is restricted to individuals who meet all of the following eligibility criteria:
zh99 enforces a strict 21+ policy. During or after registration, zh99 may request documentary proof of age, including a copy of a government-issued CNIC, passport, or other acceptable identification document. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension pending verification.
Any account found to belong to an individual under 21 years of age will be closed immediately. Any deposits made by an underage user will be returned to the original payment source after deduction of any withdrawals made and any applicable administrative processing costs, in accordance with our obligations under our international gaming licence.
Each eligible individual may register and maintain only one active account on zh99. The registration of multiple accounts by the same individual, whether using different email addresses, payment methods, devices, or identity details, is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of all balances therein.
When registering, you are required to provide accurate, current, and complete information. You agree to update your account information promptly if any details change. Providing false, misleading, or fraudulent information during registration is a serious breach of these Terms and will result in immediate account closure.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. zh99 will not be liable for any loss or damage arising from your failure to maintain the security of your credentials. You agree to notify zh99 support immediately if you suspect any unauthorised access to your account.
zh99 reserves the right to require additional identity verification (KYC — Know Your Customer) at any point during your use of the platform, including before processing withdrawal requests. KYC documentation may include proof of identity, proof of address, and proof of the payment method used for deposits.
zh99 accepts deposits and processes withdrawals exclusively in Pakistani Rupees (PKR). The platform supports the following payment methods for Pakistani users: JazzCash, EasyPaisa, Habib Bank Limited (HBL), United Bank Limited (UBL), and Meezan Bank. Additional payment methods may be introduced or discontinued at zh99's discretion, with notice provided to users where practicable.
All deposits are credited to your zh99 balance upon confirmed receipt of cleared funds. zh99 does not accept deposits from third parties. The payment method used for deposits must belong to the registered account holder, and the name on the payment account must match the name on your zh99 account exactly.
Withdrawal requests are subject to verification of your identity and the source of funds, particularly for larger withdrawal amounts. zh99 processes withdrawal requests within the timeframe specified in the payment terms applicable to your chosen method, and endeavours to process all verified requests promptly. Processing times may vary depending on your bank or mobile money provider.
zh99 may from time to time offer bonuses, free bets, free spins, cashback offers, and other promotional incentives to registered users. All such offers are subject to specific terms and conditions that will be communicated at the time the offer is presented. These promotion-specific terms form part of these Terms and Conditions and must be read in conjunction with them.
Unless explicitly stated otherwise in the applicable promotion terms, the following general bonus conditions apply to all zh99 promotions:
All games available on zh99 — including casino games, live dealer tables, crash games such as Limbo, slots, and sports betting markets — are governed by the specific rules applicable to each game or market, which are displayed within the game interface or betting platform. It is your responsibility to read and understand the rules of each game before participating.
zh99 uses certified and independently audited random number generation (RNG) technology for all applicable games. Game outcomes are determined solely by the RNG and are not influenced by the platform, the size of wagers, or previous game results. zh99 does not manipulate game outcomes in any way.
In the event of a technical malfunction, disconnection, or system error during gameplay, zh99 will use commercially reasonable efforts to identify the correct game state at the time of the error and to settle the game accordingly. Where a correct settlement cannot be determined, the game round may be declared void and stakes returned. zh99's determination in such matters is final.
Sports betting markets, including cricket and PSL betting, are settled in accordance with the official result as recognised by the relevant governing body. zh99 reserves the right to void bets where the integrity of an event is in question, or where a manifest error in odds has occurred.
The following conduct is strictly prohibited on zh99 and constitutes grounds for immediate account suspension or permanent closure, forfeiture of balances, and where applicable, referral to relevant law enforcement authorities:
zh99 is committed to promoting responsible gaming practices and to providing a safe gaming environment for all Pakistani users. Gaming should be treated as a form of entertainment and not as a means of generating income or resolving financial difficulties.
zh99 provides the following responsible gaming tools to all registered users, accessible through the account settings section of the platform:
If you believe you may have a gambling problem, or if someone you know is struggling with problem gambling, zh99 strongly encourages you to use our self-exclusion tools and to seek professional support. Visit our Responsible Gaming page for full details and resources.
All content on the zh99 platform, including but not limited to the zh99 brand name, logo, website design, graphics, software, game interfaces, text, and all other materials, is the exclusive property of zh99 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the zh99 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any zh99 content without prior written consent from zh99.
Game content provided by third-party software providers on the zh99 platform remains the intellectual property of those respective providers and is subject to their applicable terms. zh99 does not grant any rights to third-party game content beyond what is necessary for your personal use of the platform.
To the fullest extent permitted by applicable law, zh99's total cumulative liability to you arising from or related to your use of the platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total value of deposits made by you in the 30 days immediately preceding the event giving rise to the claim.
zh99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of anticipated savings, arising out of or in connection with your use of, or inability to use, the zh99 platform.
zh99 does not warrant that the platform will be continuously available, error-free, or free from technical interruptions. Scheduled and emergency maintenance may cause temporary unavailability, for which zh99 accepts no liability beyond its obligations under applicable gaming regulations.
Nothing in these Terms limits zh99's liability for fraud, wilful misconduct, death, or personal injury caused by zh99's negligence, or for any other liability that cannot be excluded or limited by applicable law.
zh99 reserves the right to suspend or permanently close any user account, with or without notice, where zh99 has reasonable grounds to believe that:
You may close your zh99 account at any time by contacting customer support. Upon voluntary account closure, any verified balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method within a reasonable timeframe. Active self-exclusions will be honoured for their full duration even after account closure.
These Terms and Conditions are governed by and construed in accordance with the laws applicable under zh99's international gaming licence jurisdiction. Nothing in this clause affects your rights as a consumer under the laws of your country of residence.
In the event of any dispute arising from or in connection with your use of zh99, including disputes relating to game outcomes, payment processing, bonus terms, or account management decisions, you should first contact zh99 customer support to seek an informal resolution. zh99 is committed to resolving disputes fairly, promptly, and transparently.
If a dispute cannot be resolved informally within a reasonable timeframe, zh99 will provide access to an independent dispute resolution process as required by the conditions of its international gaming licence. Details of the applicable dispute resolution mechanism are available from zh99 customer support upon request.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. These Terms represent the entire agreement between you and zh99 with respect to your use of the platform and supersede all prior agreements, representations, or understandings.
zh99 is Pakistan's most trusted online casino and sports betting platform — JazzCash and EasyPaisa deposits, live PSL betting, 1,200+ games, and a fair, transparent gaming environment. 21+ only. Play responsibly.